Claim

I got your claim back, Tan. They want originals of your Travel Booking Invoice, Invoice showing premium paid and Insurance Master Certificate. Photocopies won’t do, even for £33!

I assume you have the originals. Anyway, I phoned them and confirmed that the claim could be finalised any time so if the originals are with you you can deal with it later.

Or are they with me?

Also, they require written authorisation from you giving consent for another person to deal with the claim on your behalf. An ordinary Power of Attorney doesn’t look to be enough.

Anyone would think this was a claim for many hundreds of thousands, blast them …